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Who are
you?
Officially
launched in 1995, nCity began as mobile
tech support for Mac users,
making house calls in western Nevada
County and rare excursions as far
south as L.A. Moved to Arizona briefly
(a failed attempt at escaping
CA), then returned, relocated and opened
the only Mac service shop in
Nevada County on June 21, 2002. nCity's
MacShack offers tech support
and services exclusively for Macintosh.
From the first 128K Mac, to the
latest greatest; from novice newbies to
'noids and nerds, we're here to
help.
The
MacShack?
That's the
name of nCity's private service shop,
located on Nevada City Highway
between Nevada City and Grass Valley. No
glittering glass stairway, no
futuristic fixtures or furnishings, no
insanely great inventory. Not
likely to be mistaken for an Apple
store. Here at the MacShack, the
best we can do is a catwalk and a coffee
machine.....
Nevada
City Macs?
No, just
nCity. Originally the "official" name
was N_City (with an understrike)
just to be weird and because PC print
shops read an understrike as a
backspace, producing an automatic typo ( ).
Had some fun w'that.
So what
does the
"n" stand for?
Back in the
ol' programming days, the letter "n" was
used as a place holder for
numbers being manipulated in code -
that, combined with an ugly
incident involving the fire department
and a certain roadway barricade
long ago - and bingo! The nCity Logo was
hatched. (It's a long story.) 
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What
do you do?
Hardware/software/computer
troubleshooting and repair, data recovery,
upgrades, system
modifications, specialization, design,
training courses and consulting
- just about anything and everything
EXCEPT retail. We have nothing to
sell; however, we have a pretty good
collection of links to most
anything you might need. Strictly service
provided here. (See Shop
Service section for more info.)
Computer
technology presents some interesting
challenges, especially when
dealing with the cutting-edge Macintosh.
Being a very small shop allows
us to provide service on a personal,
one-on-one level to Mac users who
delight in doing all sorts of things with
their machines. We are
privileged to deal with authors,
historians, artists, musicians,
architects, designers, engineers - one
genuine, bona fide, rocket
scientist - parents, business owners and
researchers. Resourceful,
creative people from all walks of life -
which says a lot about the Mac.
Wouldn't
you get more business working on PCs?
Yes, of course.
(D'oh!) Specializing in the Macintosh
means
dealing with a limited percentage of
computer users, true enough. It
also means exposure to new technologies as
they develop, working with
state-of-the-art equipment, and freedom
from the dead weight that is
Microsoft. What's not to like? Besides, we
get to meet Mac people.
Are
you a certified service provider?
No.
Certification is not an option
here, partly due to the advent of the
Apple Store*, partly due to CA's
hostile business climate, but mainly
because of limited resources. The
nCity MacShack is a very small shop;
unauthorized, uncertified, and
unencumbered by obligations to Apple or
anyone else. nCity does not
provide warranty service. A quick phone
call to Apple takes care of
most warranty matters, or we refer
warranty jobs to an authorized
facility (Apple Store or original dealer).
We're not here to sell or
promote products, we're here to provide
services and solutions.
*5/22/02,
SO#
7002921877,
M8694LL/A: Apple restricts certification,
institutes fees.
My personal
involvement with Macs began in 1985 with
the first 128K machine,
quickly modified with a "Fat Mac" logic
board, external drive and
Kensington fan. Starting with computers in
the early days and following
the Mac's evolution over 30 years has
provided a wealth of experience
and a lot of (otherwise useless)
information.
Why are you flying
the Jolly Roger? And what's that other
flag?
Actually,
the skull-'n-crossbones pirate flag has
been a part of Mac history from
the beginning, when resources and talent
from the Lisa project were
famously shanghai'd to work on Macintosh.
(System 7's Finder had an
Easter egg of the Jolly Roger flapping in
the breeze over Cupertino.)
Since there aren't a whole lot of
independent Mac shops around, the
pirate tradition continues.
The other
flag..... changes from time to time. It'll
be the American flag on
certain holidays, might be a Gadsden
flag or an AZ flag,
Ireland, Triumph, the NRA or any of an
assortment
of others, many of which are rather
obscure.
You just never know. (Still looking for a
CA flag with a sheep on it for election days ;-)
Do
you still write custom programs?
There was a
time when writing custom applications was
a viable, reasonable
alternative to buying canned software. The
Fire Department ran on an
nCity modular database for a few years, as
did a west-coast distributor
and a few smaller businesses. We
customized an early web browser,
produced invoicing and inventory apps, and
had some fun with OS and
screen saver hacks along the way, but
those days are long gone.
Cost of development today can only be
absorbed by some sort of mass
market, especially with so many technology
changes happening so fast.
The Beta Team was disbanded and more than
a few projects were deferred,
most of them permanently.
But, fear not, there
are countless
software solutions for just about every
need, scale and budget. If
you're interested, please visit our Link
sections for recommended
vendors, apps, utilities and resources.
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